Computer Repair Technician Job at Tomlin Technology, Westminster, MD

STVLRnRwNHcyV0JXM1ZZVkcwSXgxNTFlU2c9PQ==
  • Tomlin Technology
  • Westminster, MD

Job Description

Job Description

Job Description

Do you enjoy figuring out why computers aren't working right? Do you like talking to people and helping them fix technical problems? If so, we have an excellent opportunity as a Computer Repair Technician at our Westminster, MD based location. We feel that our company is on the verge of exploding and we are looking to add a driven and knowledgeable Computer Repair Technician to provide high-quality, fast assistance to our growing customer base.

Responsibilities

  • Work on computer repair tickets by diagnosing and resolving issues
  • Serve as a point of contact for customers seeking technical help
  • Check customers in and out
  • Assist with projects
  • Conduct your work on-site, remotely, and in our shop
  • Direct unresolved issues quickly to our next level of support
  • Utilize CRM software to document information, track your time, manage customers, etc.
  • Identify and suggest improvements on our procedures
  • Other duties as assigned

Requirements

  • Proven experience as a computer repair technician, help desk technician, or other technical support role (1 year of experience preferred)
  • Deep knowledge of the following: General PC Troubleshooting, Windows, Networking, Hardware, Software (especially Microsoft Office), and Mobile Devices
  • Knowledge of the following is a plus: Active Directory, Group Policy, Virtual Machines, Office 365 Administration including Exchange Online, etc.
  • Ability to quickly diagnose and resolve common technical issues
  • Excellent people and communication skills with a commitment to understanding user requirements
  • Commitment to supporting new technology
  • Valid Driver's License and a form of transportation
  • Ability to lift up to around 40 pounds occasionally
  • Experience with technical documentation is a plus!
  • Experience with programming and/or scripting is a plus!
  • Degrees/Certifications are a plus!

Other Important Notes

  • Compensation varies by experience and number of hours scheduled

Job Tags

Remote job,

Similar Jobs

UCP of Maine

Adult Case Manager Job at UCP of Maine

 ...organized, self-motivated professional who can work independently and as a member for a team...  ...office with flexibility to work from home once fully trained. QUALIFICATIONS:...  ...specialization in psychology, behavioral health, social work, special education, counseling,... 

Elevance Health

Telephonic Nurse Case Manager I Job at Elevance Health

 ...The Telephonic Nurse Case Manager I is responsible for performing care management within the scope of licensure for members with complex and chronic care needs by assessing, developing, implementing, coordinating, monitoring, and evaluating care plans designed to optimize... 

CenterWell Home Health

Occupational Therapist Assistant, Home Health Job at CenterWell Home Health

 ...Become a part of our caring community and help us put health first As a therapist at CenterWell Home Health, youll play a vital role in helping patients regain strength, mobility and independenceall from the comfort of their homes. By delivering personalized care that... 

Optiv

Sr. Consultant - SASE/Netskope | Remote, USA Job at Optiv

_This position will be fully remote and can be hired anywhere in the US._Our consultants are skilled technical and consultative resources...  ...relevant professional certifications such as CCSK, CCSP, or CISSP.+ **Highly Preferred:** Netskope-specific certifications (e.g.,... 

Hartford Hospital

Nurse Navigator (RN) - Spine Job at Hartford Hospital

 ...most-advanced medical simulation training centers in the world. Housing the Northeasts largest robotic surgery center, committed to...  ...collaboration with the multidisciplinary team, the Spine Nurse Navigator is responsible for supporting the patient throughout the continuum...