Job Description

Manager, Systems & Data Management (Remote)

Are you a highly organized and detail-oriented systems professional with a passion for data management and user support? We're seeking a Manager, Systems & Data Management, to join our team, providing critical support for our enterprise-level systems and ensuring seamless operations for our internal users. If you thrive in a remote environment, excel at problem-solving, and enjoy collaborating with diverse internal groups, we encourage you to apply!

This is a direct-hire position with a competitive salary based on experience -$92-$112K . While this role is remote , we prefer candidates residing in the Dallas, TX area or surrounding regions. Applicants must be a US Citizen or Green Card Holder.

About the Role:

In this key role, you'll be instrumental in maintaining the structure and successful use of our Environmental Health & Safety (EHS) and Fleet Management systems and related databases. You'll act as a primary point of contact for internal users, providing essential support, training, and troubleshooting. A significant part of your responsibility will involve liaising with system suppliers to manage tickets, provide feedback, and advocate for system enhancements. You'll also play a crucial part in generating corporate reports, scorecards, and templates, and coordinating system needs with various internal departments like HR, IT, Legal, and Risk.

While previous experience with EHS or safety systems is a plus, your strong background in database management, system administration, and technical support is paramount. We're looking for someone who can quickly learn new systems and adapt to evolving technological needs. We will provide extensive training on all supported systems.

What You'll Do:

System & Database Management:

• Manage user profiles and access for all modules within our enterprise EHS database (KPA Flex platform) and Fleet Management systems.
• Provide expert support and resolve user issues related to system access, training, and functionality.
• Act as the primary liaison between internal system users and external system providers, managing enhancement requests and support tickets.
• Oversee and maintain system templates, profiles, and automated reports.
• Prepare comprehensive system reports and conduct data mining for trend and pattern analysis.
• Develop and implement knowledge management protocols to facilitate efficient information sharing.

Cross-Functional Collaboration:

• Coordinate system needs with internal user groups outside of our department, including HR, Legal, Risk, and IT, ensuring seamless integration and data flow.
• Assist the Internal Audit function with program monitoring to promote user compliance with annual review and testing requirements.

Training & Support:

• Provide essential training and support to operating company users for Fleet Management systems and business continuity plan maintenance.
• Assist in the delivery of system training to various internal stakeholders.

Reporting & Analytics:

• Oversee and maintain corporate scorecards and reports, ensuring accuracy and timely delivery.

Administrative Support:

• Support the maintenance of information on internal communication platforms (e.g., company Intranet, SharePoint, MS Teams).
• Provide administrative support as required, including occasional participation in conference planning and resource development.

What You'll Bring:

Education:

• Bachelor's degree or equivalent experience required.

Experience:

• 3+ years of experience in database management, system administration, or technical support roles. Experience with EHS enterprise software (e.g., KPA Flex) is a plus, but not required.
• Proficiency with Microsoft Office 365 tools (SharePoint, Planner, Teams) and familiarity with Smartsheet is highly desirable.

Skills & Abilities:

• An independent self-starter with a proven ability to operate effectively with minimal day-to-day supervision in a remote setting.
• Exceptional ability to prioritize and manage competing needs across a decentralized organization.
• Sound understanding of statistics and the effective use of Key Performance Indicators (KPIs).
• Good understanding of business processes.
• Strong interpersonal, communication (written and verbal), and organizational skills.
• A willingness and aptitude to quickly learn new software and systems.
• Occasional travel may be required.

Why Join Our Team?

This is an exciting opportunity to join a dynamic team where your contributions will directly impact our operational efficiency and data integrity. We offer a supportive environment with extensive training and opportunities for professional growth. If you are a proactive and technically adept individual looking for a challenging yet rewarding remote role, we encourage you to apply!

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