Job Overview Insight Global is seeking two skilled Windows 11 Technicians to support a local government client in transitioning from Windows 10 to Windows 11. These technicians will provide onsite troubleshooting and technical support for approximately 2,000 devices across various locations within Bexar County. Responsibilities include performing onsite troubleshooting, supporting Dell hardware and Windows 11 systems, and assisting with the upgrade process from Windows 10 to Windows 11. The role requires effective in-person assistance at multiple locations, ensuring minimal disruption to end-users, and collaboration with local government officials and staff. Technicians will follow deployment schedules organized by leadership, which may require extended stays at specific sites to provide Tier I support. Requirements 1-2 years of experience working hands-on with Windows 10 and Windows 11 1-2 years of experience troubleshooting and upgrading Windows software Familiarity with BitLocker 1-2 years in an IT Customer Support role Additional Details Number of Openings: 2 Duration: 6-month contract with possible extensions Pay Rate: $16-20/hour Seniority level: Entry level Employment type: Full-time Job function: Other Industries: IT Services and IT Consulting #J-18808-Ljbffr Insight Global
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